TDCX, a global leader in the business process outsourcing (BPO) space and a provider of world-class digital customer experience, has decided to open its first-ever branch in India. And they have found their perfect location in the form of a 45,000 square feet office, located in the well-known technology hub of HITEC City in Hyderabad.
The opening of an operations center in India is a part of TDCX’s global strategy to improve its client-servicing capabilities even further by growing its geographic presence. TDCX, an award-winning customer service provider, has a global presence. They have working offices across Asia, different parts of Europe, and Latin America. They serve domestic, regional, and global markets. This new site not just benefits India’s growing domestic market but also reinforces TDCX’s abilities to serve the English-speaking market worldwide.
Technology plays a big role in the company’s success in being able to deliver high-class and high-value services to its customers. Mr. Byron Fernandez, Group Chief Information Officer and Executive Vice President, Malaysia and India, has mentioned that they decided to operate out of Hyderabad as their base in India because of the immense talent present here and the advantages of the city being an IT hub.
TDCX is not only focusing on growing their business but also wants to promote their employees’ health and wellbeing. The company finalized its office in a location with plenty of greenery available, good air circulation, and gets natural light in abundance. The company aims to make the workplace a positive, productive, inspiring, and welcoming place for its employees and visitors alike.
TDCX is headquartered in Singapore, with offices present in Asia, Europe, and Latin America. It currently has around 14,000 employees and 26 sites globally.
Source Credit: Business Wire
Author: Tech Intel Pro